AHIP Practice Exam

What should Agent Jennings avoid doing at educational events?

1. Providing Medicare application forms

2. Discussing general Medicare policies

3. Mentioning plan-specific premiums

4. Offering free snacks and drinks

The correct answer is: Mentioning plan-specific premiums

Agent Jennings should avoid mentioning plan-specific premiums at educational events because these gatherings are designed to provide general information and education about Medicare without promoting specific plans or soliciting enrollments. Emphasizing plan-specific details like premiums could cross the line into marketing territory, which is not appropriate during these types of events. Educational events should focus on educating attendees about the Medicare program, eligibility, benefits, and general policies that apply across the board, without steering the discussion toward any one insurer's particular offerings or costs. This helps maintain the integrity of the educational session and ensures that it remains compliant with regulations set forth by Medicare and related authorities, which aim to provide unbiased information to beneficiaries.